Privacy Policy Respecting You and Your Data
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Introduction

Mattermore ("Agency," "we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. We are a UK-based brand strategy agency and are dedicated to complying with local data privacy laws, the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, share, and protect your personal information.

Information We Collect

Personal Information You Provide:

• When you interact with us through our website, forms, newsletters, or LinkedIn lead generation forms, you may provide us with personal information. This may include:

• Name
• Email address
• Company name
• Phone number (optional)
• Any other information submitted voluntarily through forms (e.g., project inquiries, download requests)

Website Usage Data:

We automatically collect certain information when you visit our website, such as:

• IP address (anonymised)
• Browser type and version
• Operating system
• Pages visited on our website
• Date and time of access
• Information collected through cookies and similar tracking technologies (explained in our separate Cookie Notice)

How We Use Your Information

We use your personal information to:

• Provide services: Fulfil your requests, deliver our brand strategy and digital design services, and communicate with you.
• Send newsletters and marketing materials: With your consent, send you newsletters, updates, and promotional information related to our services. You can unsubscribe at any time.
• Analyse website traffic: Understand how our website is used, improve our services, and personalise user experiences (using anonymized data).
• Comply with legal obligations: Meet legal requirements, respond to court orders, or defend legal claims.

Legal Basis for Processing Your Information

We process your personal information based on the following legal grounds:

• Contract: To fulfil our contractual obligations to you when you engage our services.
• Consent: For sending newsletters and marketing materials, based on your explicit consent.
• Legitimate Interest: To analyse website traffic and improve our services, ensuring a legitimate interest in maintaining and improving our website.

Sharing Your Information

We share your information only in the following circumstances:

• Service Providers: We may share your information with trusted service providers who help us with website hosting, email marketing, or customer relationship management. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, court order, or other legal process.

GDPR Compliance

You have specific rights under the GDPR regarding your personal information. You can:

• Request access: Obtain a copy of your personal information.
• Request rectification: Correct any inaccurate or incomplete information.
• Request erasure: Request deletion of your information under certain circumstances.
• Request restriction: Restrict the processing of your information.
• Request data portability: Receive your information in a structured format and request its transfer to another organisation.
• Object to processing: Object to the processing of your information for certain purposes.

To exercise any of these rights, please contact us at joey@mattermore.uk

Your Choices and Control

• Newsletter Opt-Out: Unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of our emails.
• Cookie Settings: Manage or disable cookies and similar tracking technologies through your browser settings.
• Contact Preferences: Contact us at [email protected] to update your preferences or request information about your data.

Security Measures

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, sending you an email notification.

Contact Us

If you have any questions about this Privacy Policy or your data protection rights, please contact us at:

joey@mattermore.uk